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Checklist: What is the current service level at your company? 


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From Service 1.0 to Service 4.0: What is the current level at your company? 


Use this checklist to find out:  

  • The checklist contains twelve statements. 
  • Review the statements and check any that apply in your company. 
  • The number of checkmarks will give you an indication of the current evolutionary stage of service within your company. 

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